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What are the Best Tips for Water Softener Repair?

Angela Crout-Mitchell
Angela Crout-Mitchell

Water softener systems are typically durable and long lasting appliances that need very little maintenance overall but when problems do crop up, it is important for the homeowner to use tried and true tips to correct the issue. It is crucial to follow manufacturer's advice, such as turning off the water supply to the unit and draining the system temporarily. The system's salt content will need to be checked and reduced if necessary, in addition to clearing out the resin bed in the event it is overly full. Bad smelling or tasting water is often the first indication that there is a problem with the water softener system. In most cases, water softener repair is a do-it-yourself project, though some people choose to call a professional for this job.

The most useful tip for water softener repair is to cut off the water supply to the unit, as this reduces the likelihood of water damage and saves the homeowner from contending with a large mess. It is also necessary to shut off power to the unit to eliminate the possibility of accidents. Each water softener system is different, and some are marked with arrows indicating which direction to turn the valves to reverse the water flow direction. Otherwise, turning the valves in the opposite direction should empty the unit.


In many cases, an overabundance of salt in the unit is the cause of the unpleasant scent and taste of the water and is easy to correct. During water softener repair, this problem is often easy to detect and most people are able to adjust the salt levels correctly themselves. Professional plumbers recommend inspecting the salt tank for obvious build up. Excess salt often creates a dome that must be broken up and shoveled out with a scoop or other tool. The container should then be cleaned thoroughly before fresh salt, in the appropriate amount, is added.

While the power and water are turned off, it is also suggested to check the resin bed during the water softener repair and maintenance session. Hard water particles often collect in the resin bed and reduce the effectiveness of the unit. In order to remove the particles, it will be necessary to use an iron removing product on the bed, adjust the unit's setting to service, and allow the water softener to run on that setting for a few minutes. Following these recommended tips often corrects the problem and may save the homeowner the expense of calling a professional.

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